LOFT Portal › Billing
Billing
The money view for this organization: the token balance, the transaction history, and the way through to buying more.
The token wallet
Tokens are pooled for the whole organization — every seat contributes to one balance, and anyone's work in the apps draws it down. There's no per-person allowance to manage.
- Seats top the wallet up each period.
- Token packs add a one-off amount when a busy stretch outruns the allowance.
- The transaction list shows every credit and debit with its source.
Buying more
Plans & Billing opens the checkout page, where you set seat counts per tier and pick token or storage packs. Payment is handled by Stripe; the balance and pool update as soon as the payment is confirmed.
Note: If a purchase went through but the balance hasn't moved, give it a moment and reload — the credit is applied when the payment confirmation arrives, not at the click.